Terms and Conditions

1. About these terms

X-Factor is run by XFactor ("we", "us"). These terms apply when you visit thexfactor.in, pre-book or join a program or workshop, or buy a book or playbook (together, our "Services").

By using our Services or making a payment, you agree to these terms. If you do not agree, please do not use the Services.

2. Who can use our Services

• Our programs are for students, job seekers and working professionals of all ages and backgrounds.
• If you are under 18, you may join only with the consent of a parent or legal guardian, who is responsible for the payment and for your use of the Services.
• You must give correct name, phone number and email so that we can reach you about your booking.

3. Programs, workshops and pre-booking

• Programs and workshops are delivered live online. Dates, timings, trainers and tools may change when needed. We will tell you about any change by phone, WhatsApp or email.
• Pre-booking a seat reserves a place in the next batch. A seat is confirmed only after we receive your payment and send you a confirmation.
• If we cancel or reschedule a batch and the new date does not suit you, you can ask for a full refund (see our Refund & Cancellation Policy).
• Recordings of sessions are available to enrolled learners for 12 months from the batch start date, unless stated otherwise at the time of booking.
• A certificate is issued after you complete the required modules and assignments for that program.

4. Books and playbooks (digital products)

• Books and playbooks are digital files delivered by download link after payment. Nothing is shipped.
• They are for your personal use. You may not copy, resell, share publicly or upload them anywhere without our written permission.

5. Fees and payment

• All prices are in Indian Rupees (INR) and are shown on the site or told to you before you pay. Applicable taxes are included or shown separately.
• Payments are processed securely by Razorpay (UPI, cards, net banking and wallets). We never see or store your card, UPI or bank details.
• If money is deducted but you do not get a confirmation, write to us with your payment ID. We will resolve it as set out in our Refund & Cancellation Policy.

6. Your responsibilities

• Do not share your class link, login or recordings with people who have not enrolled.
• Do not record, copy or distribute our sessions or materials without permission.
• Behave respectfully towards trainers, guests and other learners. We may remove anyone who misuses the Services, and no refund is due in that case.
• Do not use the tools or skills taught to break the law or harm others.

7. Our content and your work

Course content, slides, prompt libraries, resource sheets, logos and playbooks belong to us or our licensors and are protected by law.

Projects, websites and profiles you build during a program belong to you. You allow us to show them, with your name, as examples of learner work only if you give us permission.

8. Third-party tools and AI

We teach with third-party tools such as ChatGPT, Gemini, LinkedIn, GitHub and others. These tools have their own terms, pricing and privacy rules, and may change or stop at any time. You are responsible for your own accounts with them.

AI tools can make mistakes. We do not promise that any AI output is accurate or suitable for a particular use.

9. No guarantee of jobs or income

Our aim is to build your skills and portfolio. We do not guarantee any job, internship, promotion, salary or business result. Outcomes depend on your effort and the market.

10. Limit of liability

To the extent permitted by law, our total liability for any claim connected with a program or product is limited to the amount you paid for it. We are not liable for indirect losses, or for delays caused by events outside our control such as internet or power failure, platform outage or natural events.

11. Changes, governing law and disputes

• We may update these terms from time to time. The latest version on this page applies, and we will change the date at the top.
• These terms are governed by the laws of India. Courts at Kakinada, Andhra Pradesh will have jurisdiction, subject to any rights you have under consumer protection law.
• Please contact us first at the details below so we can try to solve any issue within 15 days.

12. Contact

XFactor, Kakinada, Andhra Pradesh, India . Email: team@thexfactor.in. Phone: +91 7036426787.